Make the scene safer
Call emergency services when appropriate and avoid creating another hazard. Follow local instructions.
Capture the scene
When safe, record vehicle positions, damage, plates, road conditions, signals, signs, and the wider location.
Exchange and report
Collect required identifying and insurance details, witness contacts, and the report or event number.
Track what follows
Keep provider details, symptoms, work restrictions, vehicle records, and insurer communications in date order.
Questions about this step
Is this guide legal advice?
No. It is a research and organization tool. A qualified lawyer must apply local law to the specific facts.
Should I wait until every record is available?
No if timing may matter. Preserve what you have and ask what else is needed.